We've observed an availability or performance issue with Slack

Incident Report for FireHydrant

Resolved

This incident has been resolved.
Posted Aug 28, 2025 - 15:35 UTC

Update

Issue has been resolved, per Slack:

"We've resolved the issue some users were experiencing related to Slack apps/integrations displaying an error message when selecting dropdown options. Affected users may need to refresh their client (Cmd/Ctrl + Shift + R) to capture the fix.

We apologize for the trouble, but appreciate you bearing with us as we worked to get things back in order."

FireHydrant's web UI was not impacted during this incident can be accessed at https://app.firehydrant.io/. Slack functionality is now restored, affected users may need to refresh their client (Cmd/Ctrl + Shift + R) to capture the fix.
Posted Aug 28, 2025 - 15:33 UTC

Update

Slack has identified the cause of the issue and is working on a fix.

Per Slack status page:
"We've identified the cause and are working on a fix for the Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime."

Slack status page: https://slack-status.com/2025-08/54ca351d3ad76351
Posted Aug 28, 2025 - 14:27 UTC

Update

Slack Apps are displaying "We can't fully display this message"

Per slack's status page:
"We've identified the cause and are working on a fix for the Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime.""

Slack Status Page: https://slack-status.com/2025-08/54ca351d3ad76351

Our web UI is not impacted and can be accessed at https://app.firehydrant.io/

You can also visit Slack's status page at https://status.slack.com/ for more information.
Posted Aug 28, 2025 - 13:57 UTC

Investigating

Our systems have detected an availability or performance update with Slack and we're investigating the impact. We'll update with further information as it becomes available.

Our web UI is not impacted and can be accessed at https://app.firehydrant.io/

You can also visit Slack's status page at https://status.slack.com/ for more information.
Posted Aug 28, 2025 - 13:50 UTC